Business Process Outsourcing Services

  • Built on the highly reliable voice capabilities of our call center services, NEXTLIMIT easily connects customers to the right agent at the right time. The result is lowered costs and an improved customer experience that help to transform your contact center into a revenue center. NEXTLIMIT is with you in every step – whether you’re a smaller, less formal, SOHO organization or a large organization that require call centers with sophisticated routing and reporting options, multimedia, self-service and outbound campaign capabilities.
  • Call center services work great wonders in enhancing your overall client acquisition and retention. Customers always expect higher levels of service. For this, multisite contact centers are now the norm.

  • Services We Offer

    Inbound Customer Service

    Outbound Customer Service

    Lead Generation

    Loyalty Management

    CRM

    Customer Satisfaction Survey

    Next Limit offers a fully integrated Inbound Call Center and Software Development company established in the Year 2017. With full focus on Inbound Call Center processes and Service 007 CRM, Next Limit has established unique capabilities and developed solutions which are effective, qualitative and cost effective.

  • Why Us?

    • 01Access

      • Multi Channel Access to Customers
      • Reliable and Cost Effective
      • 24X7X365 Availability
    • 02Routing

      • Timely & Accurate Routing of Customer Issues
      • Accountability of Action
      • Timely Escalations
    • 03Business Intelligence

      • Real Time Reports
      • Data Driven Analytics.
      • Centralized Control on Operations
  • Our USP!!!

    A Better Customer Support System Has These FOUR Things in Place

    • domain-expertise-icon

      Domain Expertise

    • well-crafted-scripts-icons

      Well-Crafted Scripts

    • next-gen-transformation-solution-icon

      Next Gen Transformation Solution

    • resolution-specialist-customer-delight-icon

      Resolution Specialist – Customer Delight

  • How we Operate - An Insight

    • Full dedicated 24 x 7 Support available including Holidays & weekends

      24 x 7 x 365 SUPPORT
    • Equipped with latest hardware / software. Skill based routing. Day & time based call routing

      SoTA TECHNOLOGY
    • Automated Report generation. No human intervention. Automated Time Stamp.

      DATA SECURITY
    • Realtime dashboard for all processes to monitor Drop%, AHT, AQT

      SLA ADHERENCE
    • Online call barging / whispering to monitor quality of incoming / outgoing call

      TRAINING & QA
  • How we Operate - An Insight

  • How we Operate - An Insight

  • Systems & Network

  • Business Continuity- Always Ready!

Advantages of Outsourcing Call Center Services

As we developed more focused Call Center Service, we earned trust of many respected brands.
Our approach towards implementation of action follows the best available practice and the arrays of actions which are looked into are reliant upon the customer's support requirements, timelines and the overall support.
We are always trying to satisfy our valuable customer with the help of our promising services.
We pride ourselves for providing the best BPO service. We see our customer as invited guest to a party, and we are the hosts. It is our responsibility to make every essential facet of the customer experience a little better.